These Terms & Conditions apply when you access ReadyToCooks.com or place an order through our store. By using the website, you agree to follow these terms and any applicable policies linked on the site.

1. Product Information

We aim to present product descriptions, photographs, prices, weights, preparation types, and availability as accurately as possible. Natural seafood products can vary in size, colour, shape, and appearance. Please review the product details and selected weight or variation before ordering.

2. Prices and Availability

Prices and product availability may change. The price and options shown at checkout for your order are the ones that apply before you confirm the purchase. If a product becomes unavailable or an order detail needs clarification, our team may contact you before fulfilment.

3. Orders and Confirmation

Submitting an order is a request to purchase the selected products. We may contact you to confirm your phone number, delivery address, product selection, or other details. Please provide accurate contact and delivery information so the order can be processed correctly.

4. Payment

Payment methods available for an order are shown during checkout or communicated by our team. Any payment or order confirmation should be kept for reference. Do not send payment details or passwords through public channels.

5. Delivery

Delivery availability, charges, and estimated timelines depend on the destination, product type, courier arrangements, and information shown at checkout. Fresh and perishable products may require special handling. See our Delivery Information page for more details.

6. Cancellations, Returns and Refunds

Requests to cancel, return, replace, or refund an order are handled under our separate Return & Refund Policy. Please review that policy and contact us promptly if there is a problem with an order.

7. Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorised access, submit fraudulent orders, or provide misleading information. We may take reasonable steps to protect the website, customers, and our services from abuse.

8. Website Content

Website text, images, branding, and other content are provided for the operation of ReadyToCooks.com and may not be copied or reused in a misleading or unauthorised way without permission, except where permitted by law.

9. Limitation and Applicable Rights

We aim to resolve order issues fairly. Nothing in these terms is intended to exclude rights or protections that customers may have under applicable Bangladesh law. Where a provision cannot lawfully apply, the remaining terms continue to the extent permitted.

10. Changes to These Terms

We may revise these terms from time to time. Updates will be published on this page; please review them periodically.

11. Contact

Questions about these terms can be sent to contact@readytocooks.com or discussed by phone at 09611082351.

Last updated: October 2026